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With an unblemished history of nearly a century in the Sri Lanka's Banking arena, Commercial Bank has been rated as the Best Bank in Sri Lanka for the 13th successive year by Global Finance magazine - New York, as Bank of the Year Sri Lanka by The Banker magazine - UK for seven years, affirmed AA (LKA) rating of the bank by Fitch Ratings Lanka Ltd and Bangladesh Operations has been rated as AAA by CRISL (Credit Rating Information and Services Ltd). Equipped with modern technology and a unique versatility as an efficient service provider, the Bank’s mission is to 'Redefine convenience in financial services'.

Over the period of last 8 years of operation in Bangladesh, CBC has expanded its branch network to 7 branches, 2 booths, 2 specialised OBU sections in Dhaka (Dhanmondi) and Chittagong (CEPZ) and 6 SME centres in Bangsal Road (Dhaka), Progati Sharani (Dhaka), Shantinagar (Dhaka), Tongi (Dhaka), Jubilee Road (Chittagong) and CDA Avenue (Chittagong).

Unique products and services, superior service quality and efficient and customised solutions to the requirements of corporate and personal banking customers are hallmarks of the successful stride of CBC in Bangladesh. Commercial Bank of Ceylon in Bangladesh currently provide both Consumer Banking and Wholesale Banking Services, ranging from Personal & Corporate Banking to Institutional Banking, Treasury and Custodial service. The Bank committed to develop and deliver the most innovative products, manage customer experience, deliver quality service that contribute to brand strength, develop a competitive advantage and enhance profitability, thus providing value to the stakeholders of the bank.

Bangladesh Bank, as the central bank, has legal authority to supervise and regulate all banks and non-bank financial institutions. Bank Company Act, 1991, empowers Bangladesh Bank to issue licenses to carry out banking business in Bangladesh. Given some broad policy goals and objectives, it formulates and implements monetary policy, manages foreign exchange reserves and lays down prudential regulations and conduct monitoring thereof as they apply to the entire banking system. The Bangladesh Bank has the power to impose penalties for non-compliance and also to intervene in the management of a bank if serious problem arise. It also has the delegated authority of issuing policy directives regarding the foreign exchange regime.